Johannesburg, South Africa – MTN Group don announce say dem experience cybersecurity incident wey involve unauthorised access to personal information of some MTN customers for certain markets on April 24, 2025. The company clarify say its critical infrastructure remain intact and fully operational.
According to MTN, dem don receive report say an unknown third-party don access some parts of their systems, but dem no get evidence say customers’ accounts or wallets don compromise. Dem assured stakeholders say their core network, billing systems, and financial services infrastructure dey secure.
MTN immediately activate cybersecurity response processes and inform the South African Police Service (SAPS) and the Hawks. Dem dey work with relevant authorities and law enforcement to support investigation wey dey go on.
“The privacy of information na our top priority and MTN dey committed to safeguarding the integrity of our systems and the trust wey customers and stakeholders place for us,” na wetin MTN talk for their statement. Customers go dey notified in line with local legal and regulatory obligations.
As part of their advice to customers, MTN encourage say make dem dey vigilant and follow standard security measures. Dem suggest measures such as keeping apps updated, using multifactor authentication, and having fraud alerts on credit reports.
MTN also talk say dem go dey update the public as new information dey available, and dem dey work tirelessly to manage this matter carefully.
This breach come as telecommunications companies face increasing cyber threats globally. Recent incidents don show say many telecoms don dey target by cyber attackers. MTN’s case reminds everybody of the pressing need for enhanced cybersecurity measures in the digital age.
“For many companies, cyber risk dey become the big risk wey dey overshadow everything else,” na wetin Rishi Baviskar, Allianz Commercial global head of cyber risk consulting, talk. Dem highlight say concern for cybersecurity dey grow worldwide, as cyber risk dey increase across many economies.
