Omo, na wah o! NCAA don land with beta news wey concern everybody wey wan fly for Naija. Dem don give all domestic airlines just seven days to put special needs assistance option for their ticket booking system. This one go help people wey get disabilities and those wey dey struggle to waka, no be small matter.
Na Michael Achimugu, wey be Director of Public Affairs and Consumer Protection for NCAA, na him sign the statement wey drop this gist. E talk say airlines gatz allow passengers to fit ask for assistance when dem dey book ticket. No be only online, e go still dey for phone bookings too. This na make sense, abi?
As e be, NCAA don talk say dem don bin give similar order since April 2022, but e look like say some airlines no take am serious. Dem gatz put correct field, box, or column for their booking sites so passengers fit show say dem need special assistance before dem pay for their ticket. Wetin concern dis one be say, na under Nigeria Civil Aviation Regulations 2023, Part 19.12.3.1, and e dey mandatory o!
This regulation dey shine light for the matter, because e go ensure say passenger wey get special needs go fit get help when dem dey airport and even when dem dey inside the plane. Airlines and travel agents gatz make provision for dem people, no be small. Dem suppose ask any passenger if dem need assistance, no be say dem go just dey collect money and no look the passenger face.
So when we see this urgent order from NCAA, e mean say all airlines gatz work fast to comply. Dem no fit slack, because if dem no do am within this seven days, wahala go follow. NCAA go bring out their hammer in line with their regulations, and nobody wan taste that kind of hot soup. Na for our own interest, make e no be like say dem dey leave some people behind. Everybody suppose fit enjoy air travel, no matter the condition. We dey hope say the airlines go take this one serious, and we go see some positive changes for their systems ASAP!
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