Berlin, Germany — Readers dey face plenty wahala as dem no fit access latest article from 11FREUNDE. Di link wey dem send don expire after 30 days or dem don don open am finish ten times.
Di situation don put readers for tight corner, as dem customers wey want follow sports news no fit read di content dem pay for. Di company, 11FREUNDE, dey offer subscription options wey include Digital and Print & Digital packs, but now many people dey complain say dem subscription no dey deliver wetin dem expect.
One reader, John Okafor, express im frustration, say, “I don pay my money but now I no fit read wetin I wan read. Wetin be di point if dem go restrict access after few days?”
Di Digital subscription dey cost €5.99 monthly while Print & Digital package dey go for €7.50. Dis high price don make some readers question if e worth am, especially if dem no fit open di articles wey dem, don pay to see.
11FREUNDE provide several payment methods like Paypal, Visa, Mastercard, and GooglePay, but dis no matter if di content no dey available. Customers also dey face challenge when dem try to manage their subscriptions through apps like iTunes.
As per di latest updates, 11FREUNDE Club don make am clear say di subscription will auto-renew unless customers cancel am at least 24 hours before di end of di period. Dis policy don make plenty readers dey vex as dem feel e dey unfair.
“I no go fit remember to cancel my subscription every month. E dey frustrating,” one angry customer, Chinyere Nwankwo, talk. Di situation dey raise concerns about di need for clearer communication from 11FREUNDE regarding how their subscription services dey operate.
To provide improve service, 11FREUNDE promises to resolve di issue of multiple access limitations for customers. Dem don make announcements that dem dey work on improving their system to avoid dis kind of problem for future.
Readers wey still dey struggle with access challenges fit reach out to di customer support for assistance while dem continue to fight for better user experience.
Do you have a news tip for NNN? Please email us at editor@nnn.ng
