Eko Electricity Distribution Company (EKEDC) don announce one major system upgrade wey go enhance customer experience. According to dem, dis new system go allow seamless transactions, making it easier for customers to manage their electricity consumption both at home and remotely.
Dis upgrade go affect payment services temporarily, so customers need to prepare ahead of time. EKEDC advise customers to recharge their meters before the upgrade starts to avoid any inconvenience.
Many customers on Nairaland forum dey react to dis news, some dey appreciate the advance notice while others dey express concerns about the potential impact on electricity supply. One user, Queenjoyce405, thank EKEDC for the timely information, saying “Great customer service, need to inform my peeps cause this meter is already showing red.”
Another user, tommy589, hope say the upgrade go translate to more stable electricity supply, saying “Let your upgrade translate to daily 20-24Hrs of electricity.”
The system upgrade is part of EKEDC’s efforts to improve customer service and reduce issues related to electricity billing and payment.
