Zenith Bank customers dey para well well for social media sake of say dem dey face wahala with online banking transaction. Di people dem dey talk say e hard to make payment and use di bank app well on Tuesday, after dem hear notice from di bank say dem wan do maintenance from September 29 reach October 1.
Di bank talk am for X say di routine maintenance go start for September 29 and end on October 1, from 12:01 AM go reach 5:00 AM every day. Di statement dem share, wey dem title “Notice of Routine Maintenance,” talk say dem wan do am so dem go fit improve di service wey dem dey give customers.
But e be like say di bank no start di maintenance when dem talk say dem go start am. One customer, Olaniyi Oludare, tell our correspondent say e dey disappointed as e expect say dem go start since Monday but na Tuesday dem start. Oludare talk say e no fit withdraw money for food and transport to work so e borrow money from him colleagues.
Another customer, Adeleye A. P., wey dey use #deji4ever for X, yab di bank say he no good make dem no schedule di maintenance for night time, especially as di month just end and people dey expect their salary.
Different people dey vex, like Dave Oriss wey dey use #orissonline, wey talk say “#ZenithBank, make ona continue dey frustrate ona customers. Some people get emergency and ona dey play catch with di maintenance time.” Zenith Bank come release another message for X on Tuesday to confirm say na routine maintenance dem dey carry out.
Di bank still dey beg make people understand say dem dey try to minimise any service break, but people for X dey still talk how di maintenance suppose happen for night when people no dey really use di service.
