Omo Naija, abeg gather here make we gist about the latest from NERC, the Naija Electricity Regulatory Commission. Dem don come drop fresh tips for we wey dey face power supply wahala, bill koko, and metering gbege. If your light dey waka like ghost, no be say you go fold hand sit down, na time to act!
According to their public advisory wey dem carry come social media, dem say una wey get issue like long power outage, estimated bills wey no gree make sense, or meters wey dey misbehave, make you first contact your Distribution Company – the DisCos. Dem be the main people wey fit help when wahala dey even before NERC go fit jump come help. E no dey too hard, just make sure say you collect complaint reference number when you call dem.
NERC drop three steps wey go help you resolve your matter, make I break am down for you:
Step 1: Start with your DisCo customer care. Na dem be first people wey fit solve your bill and technical wahala.
Step 2: If dem no fit help you, and you dey for state wey don get State Electricity Regulator (SER), then e don reach time to escalate am go them.
Step 3: No SER for your area? Or you still dey waka round for answer? Na time to call NERC Call Centre. Dem don dey wait for your call – the numbers be 0201 344 4331 and 0908 899 9244. No slack, make sure say your voice dey heard!
This na serious matter, my people. Na money dey enter ground for this electricity wahala. NERC also dey try their best to ensure say as dem dey reform the sector, things go change for beta. No forget, NERC don start free distribution of prepaid meters for people wey never get since. Na beta news be this, because e go help many dey save for light bill.
Chai! Dem dey try, no be small, but make we no forget say we still get a long way to go. Naija no dey easy o, but once we dey know our rights and how to approach these people, e go make sense. E be like say we fit dey shine small light for darkness as we dey waka.
So if you dey face any wahala about your power supply, follow this steps wey NERC don give us. Make you no dey watch your light dey enter GLO and MTN as if na game!
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