AMA

Truecaller Crosses 500 Customer Milestone For Its Business Offering

Published

on

News Today 2

STOCKHOLM, Sweden, September 15, 2021 -/African Media Agency(AMA)/- Truecaller has announced a milestone of 500 customers for its Truecaller for Business offerings. This success has been achieved within a few months of conscientious efforts by the team in helping brands connect with their customers better. The businesses are from more than 25 countries, including Nigeria, Kenya and South Africa, who have adopted the solution to add value to their existing businesses.

The offering allows businesses to verify their identities on Truecaller which increases consumer safety by preventing fraud and scam calls. This includes various types of businesses, across large public listed companies, digital natives, startups, e-commerce, education, healthcare, banking and financial services (BFSI) and more verticals.

With frauds and scams using spoofed identities on the rise across the world, there was a dire need to bring in more trust in communications. This is exactly why Verified Caller ID was introduced at the beginning of this year. After repeated user requests, Truecaller has announced another interesting feature to the Verified Business Caller ID solution: Call Reason. Call Reason enables Truecaller Verified Business customers to let their end customers know why they are calling them. It helps in adding context to business calls and improves customer confidence by communicating the reason for the call, even before the call is answered.

Truecaller has observed strong momentum from Banking and Financial Services to Edtech, to Digital Startups, and more. Nigeria, Kenya and South Africa are focused emerging markets for the brand and are expected to scale further. Truecaller aims to accelerate its efforts to work closely with the enterprises to build communication efficiency with trust and safety.

Truecaller for Business Highlights:

·    Truecaller helps businesses in bringing more trust and efficiency in their communication with the users.

·    The Green Caller ID, Green Verified Badge, accurate name and logo and the new Purple Caller ID is for identifying priority calls. And now additionally, businesses can enable Call Reason too.

·    This feature will be available by default to close to 280 million Truecaller users globally – on both Android as well as iOS devices.

·    Truecaller for Business has business customers across key markets such as in the Middle East and Africa, the Americas and South-East Asia.

Commenting on the success, Priyam Bose Global Head, GTM, Truecaller for Business, said: “Our 500+ verified business solutions customers, spread across key markets globally, are on a journey with us to make business communication more trusted, safer, and efficient. Marquee brands/enterprises across traditional and digital first businesses are leveraging it to safeguard their brand reputation and bring efficiency to their day-to-day business communication with customers. Our latest offering, Call Reason, is a great value add to the otherwise context-less calls that were an increasing problem for consumers and businesses alike. Call Reason enables businesses to let their customers know precisely why they are calling them and augment customer confidence by communicating even before the call is answered” 

An official spokesperson for Swiggy, a prominent food delivery service in India and one of Truecaller’s early clients, had this to say: “Truecaller Verified Business Caller ID helps us reach out successfully to our customers and also helps us optimize our delivery attempts. This has helped us deliver on time. We are also one of the early access users of the Call Reason top-up feature of this solution and it has assisted in adding more context to our delivery calls and improving customer confidence by communicating even before our call is picked up.” 

Short Link: https://wp.me/pcj2iU-3CgF

NNN

NNN: :is a Nigerian online news portal that publishes breaking news in Nigeria, and across the world. Our journalists are honest, fair, accurate, thorough and courageous in gathering, reporting and interpreting news in the best interest of the public, because truth is the cornerstone of journalism and they strive diligently to ascertain the truth in every news report. Contact: editor @ nnn.ng

Recent Posts

Facebook to settle U.S. employment discrimination claims with $14.25m Buhari greets Yakubu Gowon at 87 Coronavirus – Malawi: UK emergency medical team provides COVID-19 support and training to health workers in Malawi Buni approves 65 years as retirement age for Yobe teachers El-Rufai makes COVID-19 vaccination mandatory for all Kaduna civil servants Gunmen kill 2 traditional rulers in Imo NSCDC begins psychological assessment of its personnel – Official Buhari hosts Turkish President Erdogan, wife At Maulud, Sheikh Dahiru Bauchi says Nigerians are suffering from hunger, poverty, insecurity The African Broadcasting Union (AUB) and Canal + tackle piracy of television signals Snakebite victims in danger as cost of anti-snake venom hits roof Nigeria in dire shortage of pharmacists – PCN Buhari greets Yakubu Gowon at 87 UNESCO delivers religious leaders’ toolkit on adolescent sexual and reproductive health and rights Virologist wants upgrade of new malaria vaccine Tinubu 2023: APC gives letter of recognition to NDA WFP and Japanese government team up to help people in need in Cameroon Living and thriving, thanks to the Sudan Humanitarian Fund Maulud: Fintiri felicitates with Muslims, calls for prayers Djibouti deploys COVID-19 vaccines for migrants Maulud: Sanwo-Olu urges Muslims to emulate Prophet Muhammad Rwanda: crackdown on opposition, media intensify Police to investigate officer allegedly caught casting vote at Kano APC congress  “I see changes in people’s lives”: King Letsie III of Lesotho hails FAO’s work in Lesotho NASME lauds CAC RG for promoting  MSMEs Nigerian troops kill over 50 terrorists in Birnin Gwari Billboard Top 100: Wizkid’s ‘Essence’ climbs up to number nine Federal varsity Lafia denies students abduction   1 dies, 2 rescued as 2-storey building collapses in Lagos Police arrest 3 armed robbery suspects in Ogun African Energy Ministers to travel from African Energy Week in Cape Town to ADIPEC in Abu Dhabi COVID-19 vaccines safe, shun conspiracy theories – ECOWAS Speaker Maulud: Akeredolu felicitates with Muslims, preaches forgiveness, unity Orbih returns as Sports Ministry inaugurates Caretaker Committee for Badminton Federation UBEC earmarks N32m to support 31 schools in Katsina Housing development will boost economy, increase job creation–LASG #Endsars Anniversary: Stakeholders call for re-training of security agents Desist from drug abuse; it destroys lives – NDLEA warns students New sensor unit for the imagePRESS C910 series increases productivity by automating color registration and calibration Japanese Govt. earmarks $260,000 to combat piracy, kidnapping in Gulf of Guinea NEMA distributes fertilizers, seeds to 7,146 flood victims in Zamfara APC registers 1 million members in Zamfara – Committee Afreximbank Fifth Annual Babacar Ndiaye Conference: The Importance of Science, Technology and Innovation in Transforming African Economies Under AfCFTA Kanye West officially changes name to Ye Flooding in South Sudan wreaks havoc on vulnerable communities Australian High Commissioner to Seychelles pays courtesy visit to Minister Radegonde Nigeria: a year later, no justice for the crackdown on #EndSARS Chinese yuan weakens against U.S dollar Afreximbank tasks Nigeria on IATF 2021 participation Oil and natural gas will help ensure a just energy transition in Kenya as President Kenyatta prepares to work closely with Biden on climate change following his visit to the White House