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Public Complaints Commission (PCC)

  •  Public Administration and Social Development Consult a Non Governmental Organisation NGO has called for collective efforts of stakeholders in enhancing social justice in the Nigeria The Chief Executive Officer of the Consult which is committed to promoting social justice Mrs Margaret Ibeku made the call at a news conference Abuja Ibeku identified lack of awareness and slow dispensation of justice as some of the major factors affecting Nigeria social justice system One of the first challenges of social justice in Nigeria is awareness Most Nigerians don t even know organisations to go to for redress if there is any infringement on their rights or they are lagging in the opportunities that ought to be available to them Slow justice system has made it seemed to be that offenders who infringed on the rights of the common man did not have consequences for their actions Ibeku said She said that in the light of the above the organisation would partner with the Public Complaints Commission PCC to organise a maiden Social Justice Conference and Award event on Oct 27 in Abuja Ibeku who is the Chairperson of the National Steering Committee of the Social Justice Conference and Awards said that the maiden event is aimed at promoting awareness on citizens rights identifying vacuum and bridging the gap to promote Nigerian social justice system This conference will bring together academia technocrats civil society public servants interest group students cultural interest and religious groups researchers and private organizations to interact and x ray topical issues that borders on Social Justice and Good Governance Ibeku said that the conference also cover issue of oil and gas Internally displaced persons housing sector and so many other sectors of the economy She said while the former Chairman of the National Human Rights Commission Prof Chidi Odinkalu would be presenting a keynote address at the conference other stakeholders including politicians would be invited for discussion on the 2023 general elections She said the body would thereafter present its white paper on recommendations to government and other stakeholders to promote social justice in Nigeria Ibeku said highlights of the occasion would include presentation of awards to Ministries Agencies and Departments of government private organisations and individuals who had put in so much into delivering social justice in Nigeria She urged Nigerians to visit its website www socialjusticeaward com to nominate recipients for various categories of awards to be given on that day We are aware that some individuals organizations with or without support have been trying their best in the area of social justice human rights fairness and equity These bodies will be recognised and it is going to be a very transparent process We are calling on all Nigerians to be a part of recognising these individuals and celebrating them in the way to encourage them to do better NewsSourceCredit NAN
    Organisation seeks collective efforts to promote Nigeria social justice system
     Public Administration and Social Development Consult a Non Governmental Organisation NGO has called for collective efforts of stakeholders in enhancing social justice in the Nigeria The Chief Executive Officer of the Consult which is committed to promoting social justice Mrs Margaret Ibeku made the call at a news conference Abuja Ibeku identified lack of awareness and slow dispensation of justice as some of the major factors affecting Nigeria social justice system One of the first challenges of social justice in Nigeria is awareness Most Nigerians don t even know organisations to go to for redress if there is any infringement on their rights or they are lagging in the opportunities that ought to be available to them Slow justice system has made it seemed to be that offenders who infringed on the rights of the common man did not have consequences for their actions Ibeku said She said that in the light of the above the organisation would partner with the Public Complaints Commission PCC to organise a maiden Social Justice Conference and Award event on Oct 27 in Abuja Ibeku who is the Chairperson of the National Steering Committee of the Social Justice Conference and Awards said that the maiden event is aimed at promoting awareness on citizens rights identifying vacuum and bridging the gap to promote Nigerian social justice system This conference will bring together academia technocrats civil society public servants interest group students cultural interest and religious groups researchers and private organizations to interact and x ray topical issues that borders on Social Justice and Good Governance Ibeku said that the conference also cover issue of oil and gas Internally displaced persons housing sector and so many other sectors of the economy She said while the former Chairman of the National Human Rights Commission Prof Chidi Odinkalu would be presenting a keynote address at the conference other stakeholders including politicians would be invited for discussion on the 2023 general elections She said the body would thereafter present its white paper on recommendations to government and other stakeholders to promote social justice in Nigeria Ibeku said highlights of the occasion would include presentation of awards to Ministries Agencies and Departments of government private organisations and individuals who had put in so much into delivering social justice in Nigeria She urged Nigerians to visit its website www socialjusticeaward com to nominate recipients for various categories of awards to be given on that day We are aware that some individuals organizations with or without support have been trying their best in the area of social justice human rights fairness and equity These bodies will be recognised and it is going to be a very transparent process We are calling on all Nigerians to be a part of recognising these individuals and celebrating them in the way to encourage them to do better NewsSourceCredit NAN
    Organisation seeks collective efforts to promote Nigeria social justice system
    General news3 weeks ago

    Organisation seeks collective efforts to promote Nigeria social justice system

    Public Administration and Social Development Consult a Non-Governmental Organisation (NGO) has called for collective efforts of stakeholders in enhancing social justice in the Nigeria.

    The Chief Executive Officer of the Consult, which is committed to promoting social justice, Mrs Margaret Ibeku, made the call at a news conference Abuja.

    Ibeku identified lack of awareness and slow dispensation of justice as some of the major factors affecting Nigeria social justice system.

    “One of the first challenges of social justice in Nigeria is awareness.

    “Most Nigerians don’t even know organisations to go to for redress if there is any infringement on their rights or they are lagging in the opportunities that ought to be available to them.

    “Slow justice system has made it seemed to be that offenders who infringed on the rights of the common man did not have consequences for their actions,” Ibeku said.

    She said that in the light of the above, the organisation would partner with the Public Complaints Commission (PCC) to organise a maiden “Social Justice Conference and Award” event on Oct. 27 in Abuja.

    Ibeku, who is the Chairperson of the National Steering Committee of the Social Justice Conference and Awards, said that the maiden event is aimed at promoting awareness on citizens rights, identifying vacuum and bridging the gap to promote Nigerian social justice system, “This conference will bring together academia, technocrats, civil society, public servants, interest group, students, cultural interest and religious groups, researchers and private organizations to interact and x-ray topical issues that borders on Social Justice and Good Governance.

    ” Ibeku said that the conference also cover issue of oil and gas, Internally displaced persons, housing sector and so many other sectors of the economy.

    She said while the former Chairman of the National Human Rights Commission, Prof Chidi Odinkalu, would be presenting a keynote address at the conference, other stakeholders including politicians would be invited for discussion on the 2023 general elections.

    She said the body would thereafter present its white paper on recommendations to government and other stakeholders to promote social justice in Nigeria.

    Ibeku said highlights of the occasion would include presentation of awards to Ministries, Agencies and Departments of government private organisations and individuals who had put in so much into delivering social justice in Nigeria.

    She urged Nigerians to visit its website www.

    socialjusticeaward.

    com to nominate recipients for various categories of awards to be given on that day.

    “We are aware that some individuals, organizations, with or without support have been trying their best in the area of social justice, human rights, fairness and equity.

    “These bodies will be recognised and it is going to be a very transparent process.

    “We are calling on all Nigerians to be a part of recognising these individuals and celebrating them in the way to encourage them to do better.


    NewsSourceCredit: NAN

  •  The Public Complaints Commission PCC on Wednesday sought collaboration with Badagry Local Government LG in curbing administrative and social injustice in the system Mr Afeez Odunewu the Federal Commissioner PCC Lagos spoke on this when he visited Mr Olusegun Onilude the Chairman Badagry LG in his office in Ajara Badagry Lagos State Odunewu said the commission was set up by a Decree in 1975 to go against injustice in the system He called on the chairman to always invite officials of the commission at the local government office to interact with residents whenever they are organising events The commissioner said PCC was also working with Economic and Financial Crimes Commission Independent Corrupt Practices and Other Related Offences Commission and the Nigeria Police to work against injustice in the system The commission is meant for the vulnerable ones in the society who do not have financial capacity to go for a case they are free to come in and lodge complaints At the same time PCC is also meant for the illiterate and semi illiterate whose right have been taken away from them who don t have places to run to We have begun our awareness and we want Nigerians to know that we are really working hard to free the system So far so good the system has been toxic the environment somehow polluted and there is crime and injustice everywhere We have rolled out a jingle on the radio stations in Lagos so that Nigerians can feel our impact he said The commissioner urged the local government chairman to allocate more offices to the officials of the commission in the council Responding Mrs Elizabeth Kappo the Vice Chairman Badagry LG representing the Chairman pledged that the council would collaborate with the personnel of the commission to achieve their objectives Kappo said that plans were on the way to renovate the Town Hall office of some federal agencies in Badagry The Vice chairman said the council would be assisting the commission by sending to them residents who are being cheated or assaulted in one way or the other Also speaking Mr Moses Oladipo the Director of Investigation PCC Lagos said the commission was set up to look into complaints and ensure justice Our mandate is wide and we want to collaborate with the council to receive complaints and ensure peace reigns in our society We really appreciate your reception he said The News Agency of Nigeria reports that officials of the PCC that accompanied the Commissioner to the council include Mr Bolarinwa Ajose the Assistant Director of Investigation Private Others are Mr Moses Oladipo the Director of Investigation Lagos Office and Mrs Yemisi Akinloye the Head of Information Unit Lagos NewsSourceCredit NAN
    Commission collaborates with Badagry council to curb administrative/social injustice
     The Public Complaints Commission PCC on Wednesday sought collaboration with Badagry Local Government LG in curbing administrative and social injustice in the system Mr Afeez Odunewu the Federal Commissioner PCC Lagos spoke on this when he visited Mr Olusegun Onilude the Chairman Badagry LG in his office in Ajara Badagry Lagos State Odunewu said the commission was set up by a Decree in 1975 to go against injustice in the system He called on the chairman to always invite officials of the commission at the local government office to interact with residents whenever they are organising events The commissioner said PCC was also working with Economic and Financial Crimes Commission Independent Corrupt Practices and Other Related Offences Commission and the Nigeria Police to work against injustice in the system The commission is meant for the vulnerable ones in the society who do not have financial capacity to go for a case they are free to come in and lodge complaints At the same time PCC is also meant for the illiterate and semi illiterate whose right have been taken away from them who don t have places to run to We have begun our awareness and we want Nigerians to know that we are really working hard to free the system So far so good the system has been toxic the environment somehow polluted and there is crime and injustice everywhere We have rolled out a jingle on the radio stations in Lagos so that Nigerians can feel our impact he said The commissioner urged the local government chairman to allocate more offices to the officials of the commission in the council Responding Mrs Elizabeth Kappo the Vice Chairman Badagry LG representing the Chairman pledged that the council would collaborate with the personnel of the commission to achieve their objectives Kappo said that plans were on the way to renovate the Town Hall office of some federal agencies in Badagry The Vice chairman said the council would be assisting the commission by sending to them residents who are being cheated or assaulted in one way or the other Also speaking Mr Moses Oladipo the Director of Investigation PCC Lagos said the commission was set up to look into complaints and ensure justice Our mandate is wide and we want to collaborate with the council to receive complaints and ensure peace reigns in our society We really appreciate your reception he said The News Agency of Nigeria reports that officials of the PCC that accompanied the Commissioner to the council include Mr Bolarinwa Ajose the Assistant Director of Investigation Private Others are Mr Moses Oladipo the Director of Investigation Lagos Office and Mrs Yemisi Akinloye the Head of Information Unit Lagos NewsSourceCredit NAN
    Commission collaborates with Badagry council to curb administrative/social injustice
    General news3 weeks ago

    Commission collaborates with Badagry council to curb administrative/social injustice

    The Public Complaints Commission (PCC) on Wednesday sought collaboration with Badagry Local Government (LG) in curbing administrative and social injustice in the system.

    Mr Afeez Odunewu, the Federal Commissioner, PCC, Lagos, spoke on this when he visited Mr Olusegun Onilude, the Chairman, Badagry LG, in his office in Ajara, Badagry, Lagos State.

    Odunewu said the commission was set up by a Decree in 1975 to go against injustice in the system.

    He called on the chairman to always invite officials of the commission at the local government office to interact with residents whenever they are organising events.

    The commissioner said PCC was also working with Economic and Financial Crimes Commission, Independent Corrupt Practices and Other Related Offences Commission and the Nigeria Police to work against injustice in the system.

    “The commission is meant for the vulnerable ones in the society, who do not have financial capacity to go for a case; they are free to come in and lodge complaints.

    “At the same time, PCC is also meant for the illiterate and semi-illiterate whose right have been taken away from them, who don’t have places to run to.

    “We have begun our awareness and we want Nigerians to know that we are really working hard to free the system.

    “So far so good, the system has been toxic, the environment somehow polluted, and there is crime and injustice everywhere.

    “We have rolled out a jingle on the radio stations in Lagos so that Nigerians can feel our impact,” he said.

    The commissioner urged the local government chairman to allocate more offices to the officials of the commission in the council.

    Responding, Mrs Elizabeth Kappo, the Vice-Chairman, Badagry LG, representing the Chairman, pledged that the council would collaborate with the personnel of the commission to achieve their objectives.

    Kappo said that plans were on the way to renovate the Town Hall office of some federal agencies in Badagry.

    The Vice-chairman said the council would be assisting the commission by sending to them residents who are being cheated or assaulted in one way or the other.

    Also speaking, Mr Moses Oladipo, the Director of Investigation, PCC Lagos, said the commission was set up to look into complaints and ensure justice.

    “Our mandate is wide and we want to collaborate with the council to receive complaints and ensure peace reigns in our society.

    We really appreciate your reception,” he said.

    The News Agency of Nigeria reports that officials of the PCC that accompanied the Commissioner to the council include Mr Bolarinwa Ajose, the Assistant Director of Investigation (Private).

    Others are: Mr Moses Oladipo, the Director of Investigation, Lagos Office and Mrs Yemisi Akinloye, the Head of Information Unit, Lagos.


    NewsSourceCredit: NAN

  •  The National Lottery Trust Fund NLTF says it will support the National Anti Corruption Marathon and the National Youth and Students Summit on Anti corruption NLTF S Executive Secretary Dr Bello Maigari pledged the support when he received Mr Abimbola Yusuf Chief Commissioner of the Public Complaints Commission PCC in his office in Abuja The Anti Corruption Marathon and 4th Edition of the students summit is scheduled to hold on October 1 as part of activities lined up for Nigeria s 62nd Independence s anniversary celebrations Maigari noted that the support was in line with the cardinal objectives of the NLTF of promoting social cohesion and national development goals including education health and sports among others He said that the NLTF sports intervention was designed to promote peaceful coexistence breed young talents and future sports professionals across Nigeria The National Lottery Trust Fund between 2014 to date has equipped over 2 500 public primary schools and organisations with key sporting equipment in nine different sports These include Soccer Volley Ball Basket Ball Judo and Taekwondo among other popular sports As a result of the NLTF s sports intervention pupils across the country have now developed interest and are fully participating in sports In addition through the sports interventions Nigeria has started developing young female talents that are participating in National and international Athletic games and gymnastics that have won several medals for the country Besides sports intervention the NLTF has improved and upgraded over 50 Primary Healthcare Centres PHCs and other health facilities in the six geopolitical zones of the country Maigari said He therefore assured the PCC of the agency s readiness to support the Marathon You have come to the right place because NLTF is actively set up to see how it would harness resources to channel it on national sports development the executive secretary said Speaking earlier Yusuf said that he was at the agency on a familiarisation tour as part of the commission s efforts at strengthening partnership with the NLTF The PCC helmsman said he was on the visit to also seek collaboration with the NLTF and to formally request for its goodwill and support for its programmes Today s tour is to formally request for partnership and goodwill from your ever dependable organisation which is strategically important It is a fact that your good office passionately maintains zero tolerance to any form of corrupt tendencies and ill practices in our polity for many years Yusuf said NewsSourceCredit NAN
    Lottery Fund pledges support to National Anti-Corruption Marathon 2022
     The National Lottery Trust Fund NLTF says it will support the National Anti Corruption Marathon and the National Youth and Students Summit on Anti corruption NLTF S Executive Secretary Dr Bello Maigari pledged the support when he received Mr Abimbola Yusuf Chief Commissioner of the Public Complaints Commission PCC in his office in Abuja The Anti Corruption Marathon and 4th Edition of the students summit is scheduled to hold on October 1 as part of activities lined up for Nigeria s 62nd Independence s anniversary celebrations Maigari noted that the support was in line with the cardinal objectives of the NLTF of promoting social cohesion and national development goals including education health and sports among others He said that the NLTF sports intervention was designed to promote peaceful coexistence breed young talents and future sports professionals across Nigeria The National Lottery Trust Fund between 2014 to date has equipped over 2 500 public primary schools and organisations with key sporting equipment in nine different sports These include Soccer Volley Ball Basket Ball Judo and Taekwondo among other popular sports As a result of the NLTF s sports intervention pupils across the country have now developed interest and are fully participating in sports In addition through the sports interventions Nigeria has started developing young female talents that are participating in National and international Athletic games and gymnastics that have won several medals for the country Besides sports intervention the NLTF has improved and upgraded over 50 Primary Healthcare Centres PHCs and other health facilities in the six geopolitical zones of the country Maigari said He therefore assured the PCC of the agency s readiness to support the Marathon You have come to the right place because NLTF is actively set up to see how it would harness resources to channel it on national sports development the executive secretary said Speaking earlier Yusuf said that he was at the agency on a familiarisation tour as part of the commission s efforts at strengthening partnership with the NLTF The PCC helmsman said he was on the visit to also seek collaboration with the NLTF and to formally request for its goodwill and support for its programmes Today s tour is to formally request for partnership and goodwill from your ever dependable organisation which is strategically important It is a fact that your good office passionately maintains zero tolerance to any form of corrupt tendencies and ill practices in our polity for many years Yusuf said NewsSourceCredit NAN
    Lottery Fund pledges support to National Anti-Corruption Marathon 2022
    General news3 weeks ago

    Lottery Fund pledges support to National Anti-Corruption Marathon 2022

    The National Lottery Trust Fund (NLTF), says it will support the National Anti-Corruption Marathon and the National Youth and Students’ Summit on Anti-corruption.

    NLTF’S Executive Secretary, Dr. Bello Maigari, pledged the support when he received Mr. Abimbola Yusuf, Chief Commissioner of the Public Complaints Commission (PCC), in his office in Abuja.

    The Anti-Corruption Marathon and 4th Edition of the students’ summit is scheduled to hold on October 1, as part of activities lined up for Nigeria’s 62nd Independence’s anniversary celebrations.

    Maigari noted that the support was in line with the cardinal objectives of the NLTF of promoting social cohesion and national development goals, including education, health and sports, among others.

    He said that the NLTF sports intervention was designed to promote peaceful coexistence, breed young talents and future sports professionals across Nigeria.

    ”The National Lottery Trust Fund, between 2014 to date, has equipped over 2,500 public primary schools and organisations, with key sporting equipment in nine different sports.

    These include Soccer, Volley Ball, Basket Ball, Judo and Taekwondo, among other popular sports.

    “As a result of the NLTF’s sports intervention, pupils across the country have now developed interest, and are fully participating in sports.

    ”In addition; through the sports interventions, Nigeria has started developing young female talents that are participating in National and international Athletic games and gymnastics, that have won several medals for the country.

    ”Besides sports intervention, the NLTF has improved and upgraded over 50 Primary Healthcare Centres (PHCs) and other health facilities in the six geopolitical zones of the country,” Maigari said.

    He therefore, assured the PCC of the agency’s readiness to support the Marathon.

    ”You have come to the right place because NLTF is actively set up to see how it would harness resources to channel it on national sports development,” the executive secretary said.

    Speaking earlier, Yusuf said that he was at the agency on a familiarisation tour, as part of the commission’s efforts at strengthening partnership with the NLTF.

    The PCC helmsman said he was on the visit to also seek collaboration with the NLTF, and to formally request for its goodwill and support for its programmes.

    ”Today’s tour is to formally request for partnership and goodwill from your ever dependable organisation, which is strategically important.

    ”It is a fact that your good office passionately maintains zero tolerance to any form of corrupt tendencies and ill practices in our polity for many years,” Yusuf said.


    NewsSourceCredit: NAN

  •  The Independent National Electoral Commission INEC says over 389 000 Permanent Voter Cards PVCs are still unclaimed in Kano State Prof Riskuwa Shehu the state INEC Resident Electoral Commissioner REC said this when the Federal Commissioner Public Complaints Commission PCC Alhaji Ahmad Dadinkowa visited him on Thursday in Kano Shehu represented by the state INEC Administrative Secretary Alhaji Garba Lawan said that the PVCs were those produced from 2011 to 2018 People were reluctant to come and collect their PVCs hence the need for all stakeholders to assist in sensitising the voters to go and collect their own before the general elections he said The REC said that 569 103 new voters were captured in the state at the just concluded Continuous Voter Registration CVR This is in addition to the already existing 5 4 million voters registered before the 2019 elections With the 389 000 uncollected PVCS and the registration of over 569 000 new registrants we will have about 1 million PVCs waiting to be collected before the 2023 General Elections he said Shehu urged all stakeholders to assist the commission in mobilising people and collect their PVCs He said that the CVR would resume after the 2023 elections The REC said that before the 2019 elections the state had about 8 017 polling units and over 3 000 voting points According to him INEC converted those voting points to full pledged polling units So now in Kano we have 11 222 polling units to be used during the 2023 elections This was achieved with the contribution of all the stakeholders that is the traditional institutions and political parties among others he said Shehu stated that the commission has initiated various reforms in the electoral process with a view to ensuring credible elections He also urged stakeholders to assist in sensitising the people against electoral violence and vote buying Earlier Dadinkowa said that the visit was to seek for partnership with INEC to ensure free fair and credible 2023 general elections NewsSourceCredit NAN
    389,000 PVCs unclaimed in Kano State – INEC
     The Independent National Electoral Commission INEC says over 389 000 Permanent Voter Cards PVCs are still unclaimed in Kano State Prof Riskuwa Shehu the state INEC Resident Electoral Commissioner REC said this when the Federal Commissioner Public Complaints Commission PCC Alhaji Ahmad Dadinkowa visited him on Thursday in Kano Shehu represented by the state INEC Administrative Secretary Alhaji Garba Lawan said that the PVCs were those produced from 2011 to 2018 People were reluctant to come and collect their PVCs hence the need for all stakeholders to assist in sensitising the voters to go and collect their own before the general elections he said The REC said that 569 103 new voters were captured in the state at the just concluded Continuous Voter Registration CVR This is in addition to the already existing 5 4 million voters registered before the 2019 elections With the 389 000 uncollected PVCS and the registration of over 569 000 new registrants we will have about 1 million PVCs waiting to be collected before the 2023 General Elections he said Shehu urged all stakeholders to assist the commission in mobilising people and collect their PVCs He said that the CVR would resume after the 2023 elections The REC said that before the 2019 elections the state had about 8 017 polling units and over 3 000 voting points According to him INEC converted those voting points to full pledged polling units So now in Kano we have 11 222 polling units to be used during the 2023 elections This was achieved with the contribution of all the stakeholders that is the traditional institutions and political parties among others he said Shehu stated that the commission has initiated various reforms in the electoral process with a view to ensuring credible elections He also urged stakeholders to assist in sensitising the people against electoral violence and vote buying Earlier Dadinkowa said that the visit was to seek for partnership with INEC to ensure free fair and credible 2023 general elections NewsSourceCredit NAN
    389,000 PVCs unclaimed in Kano State – INEC
    General news2 months ago

    389,000 PVCs unclaimed in Kano State – INEC

    The Independent National Electoral Commission (INEC), says over 389,000 Permanent Voter Cards (PVCs), are still unclaimed in Kano State.

    Prof. Riskuwa Shehu, the state INEC Resident Electoral Commissioner (REC), said this when the Federal Commissioner, Public Complaints Commission (PCC), Alhaji Ahmad Dadinkowa, visited him on Thursday in Kano. Shehu, represented by the state INEC Administrative Secretary, Alhaji Garba Lawan, said that the PVCs were those produced from 2011 to 2018. “People were reluctant to come and collect their PVCs, hence the need for all stakeholders to assist in sensitising the voters to go and collect their own before the general elections,” he said.

    The REC said that 569, 103 new voters were captured in the state at the just-concluded Continuous Voter Registration (CVR).

    “This is in addition to the already existing 5.4 million voters registered before the 2019 elections.

    “With the 389,000 uncollected PVCS and the registration of over 569,000 new registrants, we will have about 1 million PVCs waiting to be collected before the 2023 General Elections,” he said.

    Shehu urged all stakeholders to assist the commission in mobilising people and collect their PVCs. He said that the CVR would resume after the 2023 elections.

    The REC said that before the 2019 elections, the state had about 8,017 polling units and over 3,000 voting points.

    According to him, INEC converted those voting points to full-pledged polling units.

    “So, now in Kano, we have 11, 222 polling units to be used during the 2023 elections.

    ”This was achieved with the contribution of all the stakeholders, that is, the traditional institutions and political parties, among others,” he said.

    Shehu stated that the commission has initiated various reforms in the electoral process with a view to ensuring credible elections.

    He also urged stakeholders to assist in sensitising the people against electoral violence and vote-buying.

    Earlier, Dadinkowa, said that the visit was to seek for partnership with INEC to ensure free, fair and credible 2023 general elections.


    NewsSourceCredit: NAN

  •  Dr Chioma Ejikeme Executive Secretary of Pension Transitional Arrangement Directorate PTAD said that the directorate s data were fully protected and backed up against any loss Ejikeme said this during the second day sensitisation and collaboration forum with anti graft agencies and other relevant stakeholders in Abuja on Tuesday She said that the directorate had so many back up plans making them fully aware of all their pensioners who had been verified The representative of the Economic and Financial Crime Commission EFCC Mr Mohammed Abdullah said that the commission collaborated with PTAD in different aspects and cases He said that the commission was currently prosecuting several defendants in multiple jurisdiction cases reported by PTAD The Director of Special Services the Independent Corrupt Practice and Other Related Offences Commission Mrs Agha Ibe Orieoma urged PTAD to mount more public awareness and continue collaboration with law enforcement agencies Orieoma said there should be strict penalties and sanctions to ensure that employers pension administrators and other offenders did not divert pension funds The secretary to the Public Complaints Commission PCC Mr Philip Enyali said at times the scammers collaborated with internal persons and advised PTAD to always audit the payroll This could help curb fraud PTAD also needs to sensitise and communicate with pensioners at all time Enyali said that the verification and the I AM ALIVE online verification would help to Know if the pensioners are alive or they were paying ghost He commended the directorate for the level of success achieved so far The President Nigerian Union of Pensioners NUP Chief Godwin Abumisi urged PTAD to be committed to its ongoing sensitisation programmes and educating the pensioners on the I AM ALIVE online verification Abumisi said that the sensitisation was key for pensioners entitlement not to fall into the hands of fraudsters A good number of our members are aged with little or no background of computer and it make them vulnerable to fraudsters he said Abumisi commended the directorate and President Muhammadu Buhari for constantly paying them NewsSourceCredit NAN
    PTAD’s data fully protected, backed up — ES
     Dr Chioma Ejikeme Executive Secretary of Pension Transitional Arrangement Directorate PTAD said that the directorate s data were fully protected and backed up against any loss Ejikeme said this during the second day sensitisation and collaboration forum with anti graft agencies and other relevant stakeholders in Abuja on Tuesday She said that the directorate had so many back up plans making them fully aware of all their pensioners who had been verified The representative of the Economic and Financial Crime Commission EFCC Mr Mohammed Abdullah said that the commission collaborated with PTAD in different aspects and cases He said that the commission was currently prosecuting several defendants in multiple jurisdiction cases reported by PTAD The Director of Special Services the Independent Corrupt Practice and Other Related Offences Commission Mrs Agha Ibe Orieoma urged PTAD to mount more public awareness and continue collaboration with law enforcement agencies Orieoma said there should be strict penalties and sanctions to ensure that employers pension administrators and other offenders did not divert pension funds The secretary to the Public Complaints Commission PCC Mr Philip Enyali said at times the scammers collaborated with internal persons and advised PTAD to always audit the payroll This could help curb fraud PTAD also needs to sensitise and communicate with pensioners at all time Enyali said that the verification and the I AM ALIVE online verification would help to Know if the pensioners are alive or they were paying ghost He commended the directorate for the level of success achieved so far The President Nigerian Union of Pensioners NUP Chief Godwin Abumisi urged PTAD to be committed to its ongoing sensitisation programmes and educating the pensioners on the I AM ALIVE online verification Abumisi said that the sensitisation was key for pensioners entitlement not to fall into the hands of fraudsters A good number of our members are aged with little or no background of computer and it make them vulnerable to fraudsters he said Abumisi commended the directorate and President Muhammadu Buhari for constantly paying them NewsSourceCredit NAN
    PTAD’s data fully protected, backed up — ES
    Economy2 months ago

    PTAD’s data fully protected, backed up — ES

    Dr Chioma Ejikeme, Executive Secretary of Pension Transitional Arrangement Directorate (PTAD), said that the directorate’s data were fully protected and backed up against any loss.

    Ejikeme said this during the second day sensitisation and collaboration forum with anti-graft agencies and other relevant stakeholders in Abuja on Tuesday.

    She said that the directorate had so many back up plans, making them fully aware of all their pensioners who had been verified.

    The representative of the Economic and Financial Crime Commission (EFCC), Mr Mohammed Abdullah, said that the commission collaborated with PTAD in different aspects and cases.

    He said that the commission was currently prosecuting several defendants in multiple jurisdiction cases reported by PTAD.

    The Director of Special Services, the Independent Corrupt Practice and Other Related Offences Commission, Mrs Agha-Ibe Orieoma, urged PTAD to mount more public awareness and continue collaboration with law enforcement agencies.

    Orieoma said there should be strict penalties and sanctions to ensure that employers, pension administrators and other offenders did not divert pension funds.

    The secretary to the Public Complaints Commission (PCC), Mr Philip Enyali said at times, the scammers collaborated with internal persons and advised PTAD to always audit the payroll.

    “This could help curb fraud.

    PTAD also needs to sensitise and communicate with pensioners at all time.

    ” Enyali said that the verification and the “ I AM ALIVE” online verification would help to Know if the pensioners are alive or they were paying ghost.

    He commended the directorate for the level of success achieved so far.

    The President, Nigerian Union of Pensioners (NUP), Chief Godwin Abumisi, urged PTAD to be committed to its ongoing sensitisation programmes and educating the pensioners on the “ I AM ALIVE” online verification.

    Abumisi said that the sensitisation was key for pensioners entitlement not to fall into the hands of fraudsters.

    “ A good number of our members are aged with little or no background of computer and it make them vulnerable to fraudsters,” he said.

    Abumisi commended the directorate and President Muhammadu Buhari for constantly paying them.  


    NewsSourceCredit: NAN

  •  Mr Harvest Igben the Federal Commissioner Public Complaints Commission PCC in Delta on Tuesday said that plan was on to establish six additional zonal offices in the state Igben made this known when he paid a courtesy visit to the Chairman of Warri South Local Government Area Dr Michael Tidi The commissioner who led some members of the commission on the visit said that the essence was to widen the reach of the commission in the state Igben said that the commission resolved an average of one thousand 1000 cases yearly He said that the commission also called the Nigerian Ombudsman currently operates in six zonal offices in the state located at Agbor Warri Ughelli Ogwashi Uku Oleh and Ozoro Going by documentary public records of the commission s activities PCC resolves an average of one thousand 1000 cases yearly thereby bringing joy to many lives across Delta and beyond The commission renders services at no cost and is easily accessible even at the grassroots The primary function of the commission is to investigate complaints by members of the public concerning the administrative action of any public authority governments Companies or their officials and other related matters all with the purpose of reducing and even eliminating all forms of administrative injustice in the system he said Igben appealed to the chairman of Warri South LGA to provide the commission with a larger office in the council secretariat as well as office furniture It is our firm promise to continue to improve upon the salutary services of the commission to the indigenes and residents of Warri South Local Government Area he said Responding Tidi said that before now a lot of people did not know much about the commission I am glad you intend to widen your reach in the state There is need for more sensitisation campaign to the people regarding the activities of the commission I implore you not to rest on your oars but to continue with the good work I assure you that your request will be looked into The only problem we have is availability of space I never knew you take up cases pro bono Tidi said NewsSourceCredit NAN
    Public Complaints Commission to establish 6 additional zonal offices in Delta – Commissioner 
     Mr Harvest Igben the Federal Commissioner Public Complaints Commission PCC in Delta on Tuesday said that plan was on to establish six additional zonal offices in the state Igben made this known when he paid a courtesy visit to the Chairman of Warri South Local Government Area Dr Michael Tidi The commissioner who led some members of the commission on the visit said that the essence was to widen the reach of the commission in the state Igben said that the commission resolved an average of one thousand 1000 cases yearly He said that the commission also called the Nigerian Ombudsman currently operates in six zonal offices in the state located at Agbor Warri Ughelli Ogwashi Uku Oleh and Ozoro Going by documentary public records of the commission s activities PCC resolves an average of one thousand 1000 cases yearly thereby bringing joy to many lives across Delta and beyond The commission renders services at no cost and is easily accessible even at the grassroots The primary function of the commission is to investigate complaints by members of the public concerning the administrative action of any public authority governments Companies or their officials and other related matters all with the purpose of reducing and even eliminating all forms of administrative injustice in the system he said Igben appealed to the chairman of Warri South LGA to provide the commission with a larger office in the council secretariat as well as office furniture It is our firm promise to continue to improve upon the salutary services of the commission to the indigenes and residents of Warri South Local Government Area he said Responding Tidi said that before now a lot of people did not know much about the commission I am glad you intend to widen your reach in the state There is need for more sensitisation campaign to the people regarding the activities of the commission I implore you not to rest on your oars but to continue with the good work I assure you that your request will be looked into The only problem we have is availability of space I never knew you take up cases pro bono Tidi said NewsSourceCredit NAN
    Public Complaints Commission to establish 6 additional zonal offices in Delta – Commissioner 
    General news2 months ago

    Public Complaints Commission to establish 6 additional zonal offices in Delta – Commissioner 

    Mr Harvest Igben, the Federal Commissioner, Public Complaints Commission (PCC) in Delta on Tuesday said that plan was on to establish six additional zonal offices in the state Igben made this known when he paid a courtesy visit to the Chairman of Warri South Local Government Area, Dr Michael Tidi. The commissioner, who led some members of the commission on the visit, said that the essence was to widen the reach of the commission in the state.

    Igben said that the commission resolved an average of one thousand (1000) cases yearly.

    He said that the commission, also called the Nigerian Ombudsman, currently operates in six zonal offices in the state located at: Agbor, Warri, Ughelli, Ogwashi-Uku, Oleh and Ozoro.

    “Going by documentary public records of the commission’s activities, PCC resolves an average of one thousand (1000) cases yearly, thereby bringing joy to many lives across Delta and beyond.

    “The commission renders services at no cost and is easily accessible even at the grassroots.

    “The primary function of the commission is to investigate complaints by members of the public concerning the administrative action of any public authority ( governments) “Companies or their officials and other related matters, all with the purpose of reducing and even eliminating all forms of administrative injustice in the system,” he said.

    Igben appealed to the chairman of Warri South LGA to provide the commission with a larger office in the council secretariat as well as office furniture.

    “It is our firm promise to continue to improve upon the salutary services of the commission to the indigenes and residents of Warri South Local Government Area,” he said.

    Responding, Tidi said that before now, a lot of people did not know much about the commission.

    “I am glad you intend to widen your reach in the state.

    There is need for more sensitisation campaign to the people, regarding the activities of the commission.

    “I implore you not to rest on your oars, but to continue with the good work.

    I assure you that your request will be looked into.

    “The only problem we have is availability of space.

    I never knew you take up cases pro bono,” Tidi said.

    (
    NewsSourceCredit: NAN

  •  Executive Secretary of Pension Transitional Arrangement of Directorate PTAD Dr Chioma Ejikeme has reiterated the agency s commitment to safeguarding pensioners and their payments She said this during a sensitisation and collaboration forum with anti graft agencies and other relevant stakeholders in Abuja on Monday Ejikeme said that thhe directorate had engaged Department of State Security DSS Economic and Financial Crimes Commission EFCC and Independent Corrupt Practices and Other Related Offences Commission ICPC Others according to her are Office of the Accountant General of the Federation OAGF Public Complaints Commission PCC and Nigerian Union of Pensioners NUP She said that the stakeholders were to continually re strategise and come to terms with the realities of pension payments and its attendant challenges We will recall that pension industry had been swarmed with complaints of extortion by fraudsters and phone calls demanding for money to quicken computation and payment of outstanding liabilities The past ineffective and poor management in the industry before the pension reforms had put pension management under the Defined Benefit Scheme DBS in bad light The advent of the reforms requires that the directorate have two pronged solutions settling the outstanding pension arrears and monthly payroll management and curbing fraud within the pension industry Ejikeme said She further stated that the directorate was providing a paradigm shift in the delivery of its mandate The success has been multi faceted spanning verification use of technology in computation a technology based seamless payment system and most importantly continuous synergy with security agencies to reduce malpractices and fraud in the management under DBS she said The executive secretary said that the OAGF had ensured timely release subject to availability of funds We work with them to ensure effective and conclusive payment reconciliation and our success has been possible through collaboration with our other friendly stakeholders Notwithstanding these feats there is always room for improvement and this forum presents an opportunity for all present to contribute Ejikeme said NewsSourceCredit NAN
    PTAD reiterates commitment to safeguarding pensioners’ payments
     Executive Secretary of Pension Transitional Arrangement of Directorate PTAD Dr Chioma Ejikeme has reiterated the agency s commitment to safeguarding pensioners and their payments She said this during a sensitisation and collaboration forum with anti graft agencies and other relevant stakeholders in Abuja on Monday Ejikeme said that thhe directorate had engaged Department of State Security DSS Economic and Financial Crimes Commission EFCC and Independent Corrupt Practices and Other Related Offences Commission ICPC Others according to her are Office of the Accountant General of the Federation OAGF Public Complaints Commission PCC and Nigerian Union of Pensioners NUP She said that the stakeholders were to continually re strategise and come to terms with the realities of pension payments and its attendant challenges We will recall that pension industry had been swarmed with complaints of extortion by fraudsters and phone calls demanding for money to quicken computation and payment of outstanding liabilities The past ineffective and poor management in the industry before the pension reforms had put pension management under the Defined Benefit Scheme DBS in bad light The advent of the reforms requires that the directorate have two pronged solutions settling the outstanding pension arrears and monthly payroll management and curbing fraud within the pension industry Ejikeme said She further stated that the directorate was providing a paradigm shift in the delivery of its mandate The success has been multi faceted spanning verification use of technology in computation a technology based seamless payment system and most importantly continuous synergy with security agencies to reduce malpractices and fraud in the management under DBS she said The executive secretary said that the OAGF had ensured timely release subject to availability of funds We work with them to ensure effective and conclusive payment reconciliation and our success has been possible through collaboration with our other friendly stakeholders Notwithstanding these feats there is always room for improvement and this forum presents an opportunity for all present to contribute Ejikeme said NewsSourceCredit NAN
    PTAD reiterates commitment to safeguarding pensioners’ payments
    Economy2 months ago

    PTAD reiterates commitment to safeguarding pensioners’ payments

    Executive Secretary of Pension Transitional Arrangement of Directorate (PTAD), Dr Chioma Ejikeme, has reiterated the agency’s commitment to safeguarding pensioners and their payments.

    She said this during a sensitisation and collaboration forum with anti-graft agencies and other relevant stakeholders in Abuja on Monday.

    Ejikeme said that thhe directorate had engaged Department of State Security (DSS), Economic and Financial Crimes Commission (EFCC) and Independent Corrupt Practices and Other Related Offences Commission (ICPC).

    Others, according to her, are: Office of the Accountant General of the Federation (OAGF), Public Complaints Commission (PCC) and Nigerian Union of Pensioners (NUP).

    She said that the stakeholders were to continually re-strategise and come to terms with the realities of pension payments and its attendant challenges.

    “We will recall that pension industry had been swarmed with complaints of extortion by fraudsters and phone calls demanding for money to quicken computation and payment of outstanding liabilities.

    “The past ineffective and poor management in the industry before the pension reforms had put pension management under the Defined Benefit Scheme (DBS) in bad light.

    “The advent of the reforms requires that the directorate have two-pronged solutions: settling the outstanding pension arrears and monthly payroll management and curbing fraud within the pension industry,” Ejikeme said.

    She further stated that the directorate was providing a paradigm shift in the delivery of its mandate.

    “The success has been multi-faceted, spanning verification, use of technology in computation, a technology-based seamless payment system and most importantly, continuous synergy with security agencies to reduce malpractices and fraud in the management under DBS,” she said.

    The executive secretary said that the OAGF had ensured timely release, subject to availability of funds.

    “We work with them to ensure effective and conclusive payment reconciliation, and our success has been possible through collaboration with our other friendly stakeholders.

    “Notwithstanding these feats, there is always room for improvement, and this forum presents an opportunity for all present to contribute,” Ejikeme said.


    NewsSourceCredit: NAN

  •   The Public Complaints Commission PCC has said not all disputes should end in court but rather Nigerians should avail themselves of its mediation services for speedy and amicable resolution of issues Mr Yemi Arokodare PCC Federal Commissioner in Ekiti gave the advice in an interview with the News Agency of Nigeria in Ado Ekiti on Thursday Arokodare said that the public was not making optimal use of the commission s services and capacities through lodgment of disputes and grievances for settlement The commissioner said that a number of high profile complaints against highly placed individuals in the state were amicably resolved without recourse to litigation He said that the commission was determined than ever before to ensure a crisis free and decent society I want to state that the PCC in Ekiti is more determined within the limited resources available to see every complaints to its logical conclusion he said Arokodare said that no fewer than 150 cases involving individuals and groups had been resolved in the state since January to date He said that the cases emanated from about 250 complaints received by the commission within the same period under review The Commissioner said that most of the complaints were on financial claims mostly from individuals against government agencies and corporate bodies He said that inadequate funding and logistics were some of the challenges hampering the commission from attaining its full potentials Edited By Joseph Edeh Bayo Sekoni Source NAN
    PCC restates commitment to amicable settlement of disputes
      The Public Complaints Commission PCC has said not all disputes should end in court but rather Nigerians should avail themselves of its mediation services for speedy and amicable resolution of issues Mr Yemi Arokodare PCC Federal Commissioner in Ekiti gave the advice in an interview with the News Agency of Nigeria in Ado Ekiti on Thursday Arokodare said that the public was not making optimal use of the commission s services and capacities through lodgment of disputes and grievances for settlement The commissioner said that a number of high profile complaints against highly placed individuals in the state were amicably resolved without recourse to litigation He said that the commission was determined than ever before to ensure a crisis free and decent society I want to state that the PCC in Ekiti is more determined within the limited resources available to see every complaints to its logical conclusion he said Arokodare said that no fewer than 150 cases involving individuals and groups had been resolved in the state since January to date He said that the cases emanated from about 250 complaints received by the commission within the same period under review The Commissioner said that most of the complaints were on financial claims mostly from individuals against government agencies and corporate bodies He said that inadequate funding and logistics were some of the challenges hampering the commission from attaining its full potentials Edited By Joseph Edeh Bayo Sekoni Source NAN
    PCC restates commitment to amicable settlement of disputes
    General news2 years ago

    PCC restates commitment to amicable settlement of disputes

    The Public Complaints Commission (PCC) has said not all disputes should end in court, but rather Nigerians should avail themselves of its mediation services for speedy and amicable resolution of issues.

    Mr Yemi Arokodare, PCC Federal Commissioner in Ekiti gave the advice in an interview with the News Agency of Nigeria in Ado-Ekiti on Thursday.

    Arokodare said that the public was not making optimal use of the commission’s services and capacities, through lodgment of disputes and grievances for settlement.

    The commissioner said that a number of high profile complaints against highly placed individuals in the state, were amicably resolved without recourse to litigation.

    He said that the commission was determined than ever before to ensure a crisis free and decent society.

    “I want to state that the PCC in Ekiti is more determined within the limited resources available to see every complaints to its logical conclusion,’’ he said.

    Arokodare said that no fewer than 150 cases involving individuals and groups had been resolved in the state since January to date.

    He said that the cases emanated from about 250 complaints received by the commission within the same period under review.

    The Commissioner said that most of the complaints were on financial claims mostly from individuals against government agencies and corporate bodies.

    He said that inadequate funding and logistics were some of the challenges hampering the commission from attaining its full potentials.


    Edited By: Joseph Edeh/Bayo Sekoni
    Source: NAN

  •  The Nigerian Communication Commission Corporate Headquarters News Analysis by ObikeUkoh News Agency of Nigeria Since the establishment of the Nigerian Communications Commission NCC it has been consistent in deepening and protecting the rights of consumers Indeed one of the core mandates of the NCC is to protect the rights of telecom consumers in Nigeria The protection of the rights is enshrined in Chapter VII of the NCC Act NCA 2003 that gave legality to the Consumer Affairs Bureau a key department of the NCC At an interactive session recently in Abuja Prof Umar Danbatta the Executive Vice Chairman of NCC enumerated the efforts of the commission in the protection of the rights of telecom consumers Danbatta who was appointed NCC Executive Vice Chairman in November 2015 and reappointed by President Muhammadu Buhari in June 2020 and confirmed by the Senate on July 21 2020 reiterated the commitment of NCC to protect Nigeria s telecom consumers The consumer is king hence our consumer centric regulatory initiatives to ensure consumer protection information and education have continued to top our agenda To further empower consumers in 2016 we introduced the Do Not Disturb DND 2442 Short Code which gave consumers the power to opt in or out of unsolicited messages on their respective networks The executive vice chairman said that it was because of the importance attached to consumer protection that the NCC declared 2017 as The Year of the Consumer and set out with various projects to bring telecom consumers closer to the commission and their various network operators The commission also upgraded the NCC Free number 522 as secondary complaints mechanism to further empower and resolve consumer complaints We also issued directives on data roll over and another on forceful subscription of data services and value added services VAS The two directives have ensured effective protection of telecom consumers Danbatta said He recalled that in 2019 the commission revised the NCC Consumer Complaints and Services Legal Agreement s with the operators in order to ensure prompt response to consumer complaints and also reviewed the Consumer Code of Practice Regulations at a Public Inquiry We initiated the Mobile Services Management Systems in collaboration with other agencies aimed at protecting consumers from the negative effect of substandard devices on the networks and the health of telecom consumers The Mobile Services Management Systems project when fully implemented will help in combating the proliferation of fake counterfeit and cloned communication devices in the telecommunications industry Similarly we have developed regulations on E Waste Danbatta added According to him the regulations will ensure that we are also able to rid our environment of indiscriminate disposal of malfunctioning and disused gadgets which are capable of posing health risks to consumers I also need to mention our commitment in protecting the lives and property of telecom consumers by getting rid of improperly registered Subscriber Identification Module SIM cards We conduct periodic audit of the networks to ensure the MNOs do not harbour improperly registered SIM cards on their networks any further he emphasised Danbatta announced that 19 Emergency Communications Centres ECC have been activated across the country The 112 national emergency number allows Nigerians in distress to get help in emergencies The 112 number has become a major channel of communication during this COVID 19 period as over 1 200 COVID 19 related calls were made to the 112 national emergency toll free number between March and June 2020 from the various ECCs across the country When Danbatta spoke at the 2017 Lagos International Trade Fair and Exhibition he reiterated the commitment of the commission in its fight against the abuse of customers rights and privileges He emphasised that consumers of telecommunications services deserved to get value for their money and be treated as very important stakeholders in the scheme of things as far as service delivery is concerned Danbatta maintained that his administration is fighting to protect consumers from unfair practices through availability of information and education to make informed choices in the use of ICT services Our objective is to engage empower educate and inform the consumers about their rights and responsibilities opportunities and solutions that are available in the industry The essence of this is to reassure the consumers that the issue of protecting them from unfair practices is no mere talk We have put the service providers on special notice about our current monitoring of user experience on issues of poor reception wrong billings and deductions automatic roll over among other issues and if they fail to improve services to the detriment of the consumers will face appropriate regulatory actions and sanctions he said The performance of NCC has not gone unnoticed as Yahaya Garba Commissioner for Federal Capital Territory of the Public Complaints Commission PCC during a visit in July 2019 to NCC headquarters in Abuja commended the commission for effective protection of telecom consumers rights For us at PCC we would like to commend the NCC in recognition of its efforts in implementing the National Telecommunications Policy regulating the telecom sector and protecting the rights of consumers and operating companies alike he said during the visit Garba particularly stated that PCC initiated the visit to get familiarised with the NCC s functions and operations with regards to telecom consumer protection deepen areas of collaboration and solicit ICT capacity building for PCC staff by the telecom regulator The NCC Executive Vice Chairman Danbatta emerged the winner of the 2019 Zik Prize in the professional leadership category Prof Pat Utomi member Advisory Board of the Award via a webinar on Thursday Sept 24 2020 said that Danbatta and Mr Kennedy Uzoka the Group Managing Director Chief Executive Officer of United Bank for Africa UBA are the winners in that category Prof Umar Garba Danbatta is a square peg in a square hole An academic professor Danbatta has through the NCC led the charge to drive Nigeria s industrial revolution and knowledge based economy leveraging telecommunications he explained According to Prof Utomi telecom contribution to the Gross Domestic Product GDP of Nigeria has grown by 70 per cent from 2015 to 2020 whilst broadband penetration has leaped from 8 per cent to 42 per cent in the same period His leadership has enhanced transparency and innovation in the sector such that recently NCC was acknowledged by the International Telecommunication Union ITU as one of Africa s foremost regulator he observed In a letter of nomination in July 2020 jointly signed by the Chairman of the Board Sen Jubril Aminu and Utomi the NCC boss was described as an outstanding public servant whose initiatives and reforms had contributed to Information and Communications Technology ICT playing a leading role in the socio economic development of Nigeria Zik Prize was set up in 1994 in honour of Nigeria s first President late Dr Nnamdi Azikiwe Besides deepening the protection of consumers rights the NCC has also deepened the purse of the nation According to Danbatta NCC remitted N362 34 billion into the Federal Government Consolidated Revenue Fund CRF from 2015 to date Danbatta who spoke at the interactive session said that the revenue was realised through spectrum fees and operating surplus which he noted helped to boost the revenue generation drive of the present administration Danbatta also said that NCC had continued to collaborate with academics to support the development of the innovative services and life changing solutions with the use of information and communications technologies to promote indigenous content The commission has so far released N336 4 million as research grants to the academia and has endowed professional chairs in two Nigerian universities More importantly we have empowered the Nigerian youth by promoting their ingenuity and innovation in the development of locally relevant technology solutions The latest of such was the 2020 NCC Virtual Hackathon where we gave N9 million in grant to three top promising tech startups for solutions aimed at addressing the impact of COVID 19 and diseases in thematic areas of health community productivity economy and transportation Danbatta however restated the commitment of the NCC to continue to protect consumers and ensure they have value for their money and appealed to consumers to report any infraction by mobile network operators to NCC NANFeatures If used please credit the writer as well as News Agency of Nigeria
    NCC deepening protection of telecommunications consumers
     The Nigerian Communication Commission Corporate Headquarters News Analysis by ObikeUkoh News Agency of Nigeria Since the establishment of the Nigerian Communications Commission NCC it has been consistent in deepening and protecting the rights of consumers Indeed one of the core mandates of the NCC is to protect the rights of telecom consumers in Nigeria The protection of the rights is enshrined in Chapter VII of the NCC Act NCA 2003 that gave legality to the Consumer Affairs Bureau a key department of the NCC At an interactive session recently in Abuja Prof Umar Danbatta the Executive Vice Chairman of NCC enumerated the efforts of the commission in the protection of the rights of telecom consumers Danbatta who was appointed NCC Executive Vice Chairman in November 2015 and reappointed by President Muhammadu Buhari in June 2020 and confirmed by the Senate on July 21 2020 reiterated the commitment of NCC to protect Nigeria s telecom consumers The consumer is king hence our consumer centric regulatory initiatives to ensure consumer protection information and education have continued to top our agenda To further empower consumers in 2016 we introduced the Do Not Disturb DND 2442 Short Code which gave consumers the power to opt in or out of unsolicited messages on their respective networks The executive vice chairman said that it was because of the importance attached to consumer protection that the NCC declared 2017 as The Year of the Consumer and set out with various projects to bring telecom consumers closer to the commission and their various network operators The commission also upgraded the NCC Free number 522 as secondary complaints mechanism to further empower and resolve consumer complaints We also issued directives on data roll over and another on forceful subscription of data services and value added services VAS The two directives have ensured effective protection of telecom consumers Danbatta said He recalled that in 2019 the commission revised the NCC Consumer Complaints and Services Legal Agreement s with the operators in order to ensure prompt response to consumer complaints and also reviewed the Consumer Code of Practice Regulations at a Public Inquiry We initiated the Mobile Services Management Systems in collaboration with other agencies aimed at protecting consumers from the negative effect of substandard devices on the networks and the health of telecom consumers The Mobile Services Management Systems project when fully implemented will help in combating the proliferation of fake counterfeit and cloned communication devices in the telecommunications industry Similarly we have developed regulations on E Waste Danbatta added According to him the regulations will ensure that we are also able to rid our environment of indiscriminate disposal of malfunctioning and disused gadgets which are capable of posing health risks to consumers I also need to mention our commitment in protecting the lives and property of telecom consumers by getting rid of improperly registered Subscriber Identification Module SIM cards We conduct periodic audit of the networks to ensure the MNOs do not harbour improperly registered SIM cards on their networks any further he emphasised Danbatta announced that 19 Emergency Communications Centres ECC have been activated across the country The 112 national emergency number allows Nigerians in distress to get help in emergencies The 112 number has become a major channel of communication during this COVID 19 period as over 1 200 COVID 19 related calls were made to the 112 national emergency toll free number between March and June 2020 from the various ECCs across the country When Danbatta spoke at the 2017 Lagos International Trade Fair and Exhibition he reiterated the commitment of the commission in its fight against the abuse of customers rights and privileges He emphasised that consumers of telecommunications services deserved to get value for their money and be treated as very important stakeholders in the scheme of things as far as service delivery is concerned Danbatta maintained that his administration is fighting to protect consumers from unfair practices through availability of information and education to make informed choices in the use of ICT services Our objective is to engage empower educate and inform the consumers about their rights and responsibilities opportunities and solutions that are available in the industry The essence of this is to reassure the consumers that the issue of protecting them from unfair practices is no mere talk We have put the service providers on special notice about our current monitoring of user experience on issues of poor reception wrong billings and deductions automatic roll over among other issues and if they fail to improve services to the detriment of the consumers will face appropriate regulatory actions and sanctions he said The performance of NCC has not gone unnoticed as Yahaya Garba Commissioner for Federal Capital Territory of the Public Complaints Commission PCC during a visit in July 2019 to NCC headquarters in Abuja commended the commission for effective protection of telecom consumers rights For us at PCC we would like to commend the NCC in recognition of its efforts in implementing the National Telecommunications Policy regulating the telecom sector and protecting the rights of consumers and operating companies alike he said during the visit Garba particularly stated that PCC initiated the visit to get familiarised with the NCC s functions and operations with regards to telecom consumer protection deepen areas of collaboration and solicit ICT capacity building for PCC staff by the telecom regulator The NCC Executive Vice Chairman Danbatta emerged the winner of the 2019 Zik Prize in the professional leadership category Prof Pat Utomi member Advisory Board of the Award via a webinar on Thursday Sept 24 2020 said that Danbatta and Mr Kennedy Uzoka the Group Managing Director Chief Executive Officer of United Bank for Africa UBA are the winners in that category Prof Umar Garba Danbatta is a square peg in a square hole An academic professor Danbatta has through the NCC led the charge to drive Nigeria s industrial revolution and knowledge based economy leveraging telecommunications he explained According to Prof Utomi telecom contribution to the Gross Domestic Product GDP of Nigeria has grown by 70 per cent from 2015 to 2020 whilst broadband penetration has leaped from 8 per cent to 42 per cent in the same period His leadership has enhanced transparency and innovation in the sector such that recently NCC was acknowledged by the International Telecommunication Union ITU as one of Africa s foremost regulator he observed In a letter of nomination in July 2020 jointly signed by the Chairman of the Board Sen Jubril Aminu and Utomi the NCC boss was described as an outstanding public servant whose initiatives and reforms had contributed to Information and Communications Technology ICT playing a leading role in the socio economic development of Nigeria Zik Prize was set up in 1994 in honour of Nigeria s first President late Dr Nnamdi Azikiwe Besides deepening the protection of consumers rights the NCC has also deepened the purse of the nation According to Danbatta NCC remitted N362 34 billion into the Federal Government Consolidated Revenue Fund CRF from 2015 to date Danbatta who spoke at the interactive session said that the revenue was realised through spectrum fees and operating surplus which he noted helped to boost the revenue generation drive of the present administration Danbatta also said that NCC had continued to collaborate with academics to support the development of the innovative services and life changing solutions with the use of information and communications technologies to promote indigenous content The commission has so far released N336 4 million as research grants to the academia and has endowed professional chairs in two Nigerian universities More importantly we have empowered the Nigerian youth by promoting their ingenuity and innovation in the development of locally relevant technology solutions The latest of such was the 2020 NCC Virtual Hackathon where we gave N9 million in grant to three top promising tech startups for solutions aimed at addressing the impact of COVID 19 and diseases in thematic areas of health community productivity economy and transportation Danbatta however restated the commitment of the NCC to continue to protect consumers and ensure they have value for their money and appealed to consumers to report any infraction by mobile network operators to NCC NANFeatures If used please credit the writer as well as News Agency of Nigeria
    NCC deepening protection of telecommunications consumers
    Features2 years ago

    NCC deepening protection of telecommunications consumers

    The Nigerian Communication Commission Corporate Headquarters

     

     

      

    News Analysis by ObikeUkoh, News Agency of Nigeria

     

    Since the establishment of the Nigerian Communications Commission (NCC), it has been consistent in deepening and protecting the rights of consumers.

     

    Indeed, one of the core mandates of the NCC is to protect the rights of telecom consumers in Nigeria.

     

    The protection of the rights is enshrined in Chapter VII of the NCC Act (NCA 2003), that gave legality to the Consumer Affairs Bureau, a key department of the NCC.

     

    At an interactive session recently in Abuja, Prof. Umar Danbatta, the Executive Vice Chairman of NCC, enumerated the efforts of the commission in the protection of the rights of telecom consumers.

     

    Danbatta who was appointed NCC Executive Vice Chairman in November 2015 , and reappointed by President Muhammadu Buhari in June 2020 and confirmed by the Senate on July 21, 2020, reiterated the commitment of NCC to protect Nigeria’s telecom consumers.

     

    “The consumer is king; hence our consumer-centric regulatory initiatives to ensure consumer protection; information and education have continued to top our agenda.

     

    “To further empower consumers, in 2016 we introduced the Do-Not-Disturb (DND) 2442 Short Code, which gave consumers the power to opt-in or out of unsolicited messages on their respective networks.’’

     

    The executive vice chairman said that it was because of the importance attached to consumer protection that the NCC declared 2017 as “ The Year of the Consumer,’’ and set out with various projects to bring telecom consumers closer to the commission and their various network operators.

     

    “The commission also upgraded the NCC-Free number 522 as secondary complaints mechanism to further empower and resolve consumer complaints.

     

    “We also issued directives on data roll-over and another on forceful subscription of data services and value-added services (VAS).

    “The two directives have ensured effective protection of telecom consumers, Danbatta said.

     

    He recalled that in 2019, the commission revised the NCC Consumer Complaints and Services Legal Agreement (s) with the operators in order to ensure prompt response to consumer complaints, and also reviewed the Consumer Code of Practice Regulations at a Public Inquiry.

     

    “We initiated the Mobile Services Management Systems, in collaboration with other agencies aimed at protecting consumers from the negative effect of substandard devices on the networks and the health of telecom consumers.

     

    “The Mobile Services Management Systems project, when fully implemented, will help in combating the proliferation of fake, counterfeit and cloned communication devices in the telecommunications industry.

     

    “Similarly, we have developed regulations on E-Waste,’’ Danbatta added.

     

    According to him, the regulations will ensure that we are also able to rid our environment of indiscriminate disposal of malfunctioning and disused gadgets, which are capable of posing health risks to consumers.

     

    “I also need to mention our commitment in protecting the lives and property of telecom consumers by getting rid of improperly registered Subscriber  Identification Module (SIM) cards. We conduct periodic audit of the networks to ensure the MNOs do not harbour improperly registered SIM cards on their networks any further,’’ he emphasised.

     

    Danbatta announced that 19 Emergency Communications Centres (ECC) have been activated across the country.

     

    “ The 112 national emergency number allows Nigerians in distress to get help in emergencies.

     

    “The 112 number has become a major channel of communication during this COVID-19 period as over 1,200 COVID-19 related calls were made to the 112 national emergency toll free number between March and June 2020 from the various ECCs across the country.

     

    When Danbatta spoke at the 2017 Lagos International Trade Fair and Exhibition, he reiterated the commitment of the commission in its fight against the abuse of customers’ rights and privileges.

     

    He emphasised that consumers of telecommunications services deserved to get value for their money and be treated as very important stakeholders in the scheme of things as far as service delivery is concerned.

     

    Danbatta maintained that his administration is fighting to protect consumers from unfair practices through availability of information and education to make informed choices in the use of ICT services.

     

    “Our objective is to engage, empower, educate and inform the consumers about their rights and responsibilities, opportunities and solutions that are available in the industry.

     

    “The essence of this is to reassure the consumers that the issue of protecting them from unfair practices is no mere talk.

     

    “We have put the service providers on special notice about our current monitoring of user experience on issues of poor reception, wrong billings and deductions, automatic roll over among other issues, and if they fail to improve services to the detriment of the consumers, will face appropriate regulatory actions and sanctions,” he said.

     

    The performance of NCC has not gone unnoticed, as Yahaya Garba, Commissioner for Federal Capital Territory of the Public Complaints Commission (PCC), during a visit in July 2019 to NCC headquarters in Abuja, commended the commission for effective protection of telecom consumers’ rights.

     

    “For us at PCC, we would like to commend the NCC in recognition of its efforts in implementing the National Telecommunications Policy, regulating the telecom sector and protecting the rights of consumers and operating companies alike,” he said during the visit.

     

    Garba particularly stated that PCC initiated the visit to get familiarised with the NCC’s functions and operations with regards to telecom consumer protection, deepen areas of collaboration and solicit ICT capacity building for PCC staff by the telecom regulator.

    The NCC Executive Vice Chairman Danbatta, emerged the winner of the 2019 Zik Prize, in the professional leadership category.

     

    Prof. Pat Utomi, member, Advisory Board of the Award, via a webinar on Thursday, Sept. 24, 2020,  said that Danbatta and Mr Kennedy Uzoka, the Group Managing Director/Chief Executive Officer of United Bank for Africa (UBA) are the winners in that category.

     

    “Prof Umar Garba Danbatta is a square peg in a square hole. An academic professor, Danbatta has, through the NCC, led the charge to drive Nigeria’s industrial revolution and knowledge-based economy leveraging telecommunications,” he explained.

    According to Prof. Utomi, telecom contribution to the Gross Domestic Product (GDP) of Nigeria has grown by 70 per cent from 2015 to 2020, whilst broadband penetration has leaped from 8 per cent to 42 per cent, in the same period.

     

    “His leadership has enhanced transparency and innovation in the sector, such that recently, NCC was acknowledged by the International Telecommunication Union (ITU), as one of Africa’s foremost regulator,” he observed.

     

    In a letter of nomination in July 2020,  jointly signed by the Chairman of the Board, Sen. Jubril Aminu and Utomi, the NCC boss was described as “an outstanding public servant, whose initiatives and reforms had contributed to Information and Communications Technology (ICT) playing a leading role in the socio-economic development of Nigeria.”

     

    Zik Prize was set up in 1994 in honour of Nigeria’s first President, late Dr Nnamdi Azikiwe.

     

    Besides deepening the protection of consumers’ rights, the NCC has also deepened the purse of the nation.

     

    According to Danbatta, NCC remitted N362.34 billion into the Federal Government Consolidated Revenue Fund (CRF), from 2015 to date.

    Danbatta, who spoke at the interactive session, said that the revenue was realised through spectrum fees and operating surplus, which he noted helped to boost the revenue generation drive of the present administration.

    Danbatta also said that NCC had continued to collaborate with academics to support the development of the innovative services and life-changing solutions with the use of information and communications technologies to promote indigenous content.

    “ The commission has so far released N336.4 million as research grants to the academia and has endowed professional chairs in two Nigerian universities.

    “More importantly, we have empowered the Nigerian youth by promoting their ingenuity and innovation in the development of locally-relevant technology solutions.

    “ The latest of such was the 2020 NCC Virtual Hackathon, where we gave N9 million in grant to three top promising tech startups for solutions, aimed at addressing the impact of COVID-19 and diseases in thematic areas of health, community, productivity, economy and transportation.’’

    Danbatta, however, restated the commitment of the NCC to continue to protect consumers and ensure they have value for their money, and appealed to consumers to report any infraction by mobile network operators to NCC (NANFeatures)

    **If used, please credit the writer as well as News Agency of Nigeria 

     

     

     

     

     

     

     

     

     

     

     

  •  The Public Complaints Commission PCC in Ekiti on Tuesday said it had resolved no fewer than 131 public complaints from individuals and groups between January and June Mr Yemi Arokodare the PCC Federal Commissioner in the State made the disclosure in an interview with News Agency of Nigeria in Ado Ekiti Ekiti Arokodare told NAN that the figure of the resolved complaints stemmed from the 212 complaints received by the commission within the period under review He said that the 131 resolved cases was a remarkable improvement when compared to the 108 and 173 cases resolved between January and December 2018 and 2019 respectively The PCC boss disclosed that majority of the complaints received by the commission in the last six months borders on financial claims most especially from individuals against government agencies and corporate bodies According to him quite a number of notable celebrated complaints against highly placed individuals and agencies of government both at the state and national levels were amicably resolved without resulting to judicial litigation Arokodare who expressed delight with the promptness and amicable settlement of various complaints said the commission established by CAP 37 LFN 2004 was more determined than ever before toward ensuring a crisis free and decent society PCC is an organ of government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice The primary function of the PCC is to provide impartial investigation on behalf of the complainants who feel aggrieved by the action or inaction of the government or local government or private companies I want to state that the PCC in Ekiti State are more determined within the limited resources at our disposal to see every complaints to its positive logical conclusion he said Arokodare listed some of the received cases to include alleged non payment of salary arrears against a private polytechnic Non release of life assurance policy with case No 7478 as well as Appeal to request for refund of money contributed toward Housing and Loan fund of Federal Mortgage fund among others He also used the opportunity to appeal to aggrieved citizens to avail themselves the opportunity derivable from the commission s operations saying that its capabilities was still being under utilised in spite of its wide constitutional powers and provisions He however listed inadequate funding logistics as some of the challenges hampering the commission from attaining its full capabilities Edited By Remi Koleoso Felix Ajide NAN
    PCC in Ekiti resolves 131 complaints in 6 months
     The Public Complaints Commission PCC in Ekiti on Tuesday said it had resolved no fewer than 131 public complaints from individuals and groups between January and June Mr Yemi Arokodare the PCC Federal Commissioner in the State made the disclosure in an interview with News Agency of Nigeria in Ado Ekiti Ekiti Arokodare told NAN that the figure of the resolved complaints stemmed from the 212 complaints received by the commission within the period under review He said that the 131 resolved cases was a remarkable improvement when compared to the 108 and 173 cases resolved between January and December 2018 and 2019 respectively The PCC boss disclosed that majority of the complaints received by the commission in the last six months borders on financial claims most especially from individuals against government agencies and corporate bodies According to him quite a number of notable celebrated complaints against highly placed individuals and agencies of government both at the state and national levels were amicably resolved without resulting to judicial litigation Arokodare who expressed delight with the promptness and amicable settlement of various complaints said the commission established by CAP 37 LFN 2004 was more determined than ever before toward ensuring a crisis free and decent society PCC is an organ of government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice The primary function of the PCC is to provide impartial investigation on behalf of the complainants who feel aggrieved by the action or inaction of the government or local government or private companies I want to state that the PCC in Ekiti State are more determined within the limited resources at our disposal to see every complaints to its positive logical conclusion he said Arokodare listed some of the received cases to include alleged non payment of salary arrears against a private polytechnic Non release of life assurance policy with case No 7478 as well as Appeal to request for refund of money contributed toward Housing and Loan fund of Federal Mortgage fund among others He also used the opportunity to appeal to aggrieved citizens to avail themselves the opportunity derivable from the commission s operations saying that its capabilities was still being under utilised in spite of its wide constitutional powers and provisions He however listed inadequate funding logistics as some of the challenges hampering the commission from attaining its full capabilities Edited By Remi Koleoso Felix Ajide NAN
    PCC in Ekiti resolves 131 complaints in 6 months
    General news2 years ago

    PCC in Ekiti resolves 131 complaints in 6 months

    The Public Complaints Commission (PCC) in Ekiti on Tuesday said it had resolved no fewer than 131 public complaints from individuals and groups between January and June.

    Mr Yemi Arokodare, the PCC, Federal Commissioner in the State, made the disclosure in an interview with News Agency of Nigeria, in Ado-Ekiti, Ekiti.

    Arokodare told NAN that the figure of the resolved complaints stemmed from the 212 complaints received by the commission within the period under review.

    He said that the 131 resolved cases was a remarkable improvement when compared to the 108 and 173 cases resolved between January and December 2018 and 2019 respectively.

    The PCC boss disclosed that majority of the complaints received by the commission in the last six months borders on financial claims, most especially from individuals against government agencies and corporate bodies.

    According to him, quite a number of notable celebrated complaints against highly placed individuals and agencies of government, both at the state and national levels, were amicably resolved without resulting to judicial litigation.

    Arokodare, who expressed delight with the promptness and amicable settlement of various complaints, said the commission, established by CAP 37 LFN 2004, was more determined than ever before, toward ensuring a crisis free and decent society.

    “PCC is an organ of government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice.

    “The primary function of the PCC is to provide impartial investigation on behalf of the complainants who feel aggrieved by the action or inaction of the government or local government or private companies.

    “I want to state that the PCC in Ekiti State are more determined, within the limited resources at our disposal, to see every complaints to its positive logical conclusion,” he said.

    Arokodare listed some of the received cases to include, alleged non-payment of salary arrears against a private polytechnic, Non-release of life assurance policy with case No 7478, as well as Appeal to request for refund of money contributed toward Housing and Loan fund of Federal Mortgage fund, among others.

    He also used the opportunity to appeal to aggrieved citizens to avail themselves the opportunity derivable from the commission’s operations, saying that its capabilities was still being under-utilised, in spite of its wide constitutional powers and provisions.

    He, however, listed inadequate funding, logistics as some of the challenges hampering the commission from attaining its full capabilities.


    Edited By: Remi Koleoso/Felix Ajide (NAN)