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FG identifies the causes of failure in the delivery of public services

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By Okon Okon

The federal government on Thursday attributed the failure to deliver the civil service to a lack of qualified personnel, poor communication in the planning and implementation stages, among others.

Dr Folasade Yemi-Esan, Head of the Federation Civil Service (HOCSF), made the disclosure in a statement from the Director of Press and Public Relations, by Mr AbdulGaniyu Aminu, in Abuja.

Yemi-Esan said this during a virtual conference on “The implementation of the civil service reform program in Nigeria“.

The conference was intended for participants of the Senior Management Course No. 43 of the National Institute for Policy and Strategic Studies, Kuru in Jos.

To improve the civil service, Yemi-Esan stressed the need to put in place a strict system to attract and bring the best personnel into the service through “civil service reforms”, in order to revive the situation.

According to her, the practice in the past that the civil service was seen as a welfare institution to recruit all kinds of people to alleviate the unemployment crisis, is unhealthy.

She explained that the objective of the reform of the public service was to increase the effectiveness and efficiency of the service, to promote economic and social development.

According to her, Nigeria has carried out various reforms since independence in 1960, to achieve national development.

She believed that any reform worth implementing should first be subject to broad consultation, commitment and sustainability.

“Despite the various reform programs launched in the past, implementation has always been the scourge,” she noted.

The department head listed the factors responsible for these past reform failures to include, insufficient funding and inadequate provision in ministries, departments and agencies to fund reform implementation.

Others, she said, were lack of skilled labor, poor communication in the planning and implementation stages, poor or complete ownership of reforms by the state and poor communication. poor subnational coordination of reforms.

According to her, weak involvement of citizens, lack of synergy between public and private sector organizations, lack of synergy between the implementation of MDA policy, rivalry and conflict of interest between institutions; are also major factors.

“Lack of political will to implement reforms, resistance to change, poor ICT infrastructure and political interference, among others, have also been seen as factors responsible for the failures.

Yemi-Esan assured that the new reform program in the service, “Federal Civil Service Strategy and Implementation Plan (FCSSIP) 2017-2020, derived from the Economic Recovery and Growth Plan, would serve as” Game Changer “in the service.

In addition, the inclusion of the vision of the Sustainable Development Goals (SDGs)would also address issues of economic, social and environmental sustainability in service reform. (NOPE)

(NAN)

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