General news

Abuja Airport bags 2020 Service Quality Award



Abuja Airport bags 2020 Service Quality Award

By Gabriel Agbeja

Nnamdi Azikiwe International Airport (NAIA), Abuja has received the 2020 Airport Service Quality (ASQ) award from the Airports Council International (ACI).

NAIA airport manager Mr. Sani Mahmud revealed it on Wednesday in Abuja at an event to celebrate the feat.

Mahmud said the award went to NAIA as the best airport by size and region and recorded between five million and 15 million passengers per year in Africa.

The Nigerian News Agency (NAN) reports that ACI is the only global trade representative for airports around the world.

Founded in 1991, ACI represents the interests of airports to governments and international organizations such as ICAO, develops standards, policies and recommended practices for airports, and provides information and training opportunities to elevate standards around the world.

Mahmud added that the airport has been evaluated based on its performance in terms of quality service.

“By the grace of God we are at the top of the group in this category and that is what we are celebrating today. The rewards didn’t come just, the Federal Airport Authority of Nigeria (FAAN) propelled it.

“The award goes to everyone who works in the airport. Because, it is you people who have been measured by the passengers. It is not by another person but between us.

“The passengers you attended are the people who evaluated you and sent it to ACI and the result is what we see today,” he explained.

Mahmud, who said the assessment had not been carried out in Nigeria, urged stakeholders to continue to do their best to promote the airport.

“You own this award, I expect your company to congratulate you as well, because you have helped to make Nigeria excel in the aviation industry.

“I remember that in 2018 we received another award for ‘most improved security’, so Abuja airport was able to put Nigeria on the map of history at least twice.

“I want to assure you that any other prize that we record, we will win it. We have a competent team at Abuja airport that we team up and act together, ”he said.

The manager assured Nigerians that Abuja Airport would continue to provide quality service to its passengers who frequent the airport.

Contributing, the General Manager of FAAN, Captain Rabiu Yadudu advised all NAIA users to frequent the airport.

Yadudu asserted that “Nigerians are among the smartest in the world. We just need to be focused. Even when we started, we didn’t anticipate that a prize was going to come up, ”he said. (NAA)


Short Link:


NNN: :is a Nigerian online news portal that publishes breaking news in Nigeria, and across the world. Our journalists are honest, fair, accurate, thorough and courageous in gathering, reporting and interpreting news in the best interest of the public, because truth is the cornerstone of journalism and they strive diligently to ascertain the truth in every news report. Contact: editor @

Recent Posts

LASUTH to inaugurate 200-bed building Former labour minister urges new NSITF mgt. to embrace integrity Forum calls on governments to ensure adequate security of Nigerians Onyeama, Odusile, IOM for JIFORM Togo summit Niger community seeks support for kidnapped Chief, wives NATO summit opens with focus on solidarity China presents ‘systemic challenges’ to int’l order – NATO India reiterates support to cricket development in Nigeria Attacks: CP orders more personnel to Zaria Raw materials processing key to value addition, intra trade- Sealink Chairperson Sealink to commence operation in Q4 2021- Chairperson Inland waterways use will deepen African trade- Sealink UNICAL VC bags African teaching authourity award First person: a live antidote to disinformation in the Central African Republic NGO plans free learning in churches, mosques Activist wants governors to support judicial, legislative, LGA’s financial autonomy 2 die in Jigawa road accident Bauchi governor appoints new Chief of Staff Mortars still preferred to blenders – NAN survey Anambra governorship candidate pledges more dividends of democracy Global legal community steps up for refugees amid pandemic, providing 165,000 hours of free legal aid COVID-19: Nigeria records lowest infection figure in more than 1 year COVID-19 vaccine: UNICEF hails G7 commitment to sharing 870m doses COVID-19: ACT-Accelerator partnership needs $16bn to fill funding gap – WHO Tambuwal says PDP set to regain power Osinbajo, Fayemi laud Oba’s development efforts Gov. Masari restates commitment to water supply World Blood Day: 7m African patients need blood yearly – WHO Foundation calls for skin cancer awareness among people with Albinism Kebbi Gov’s wife wants Nigerians to shun discrimination against Albinos Surrender now, Nigerian Army tells Boko Haram terrorists Kwara Utd end MFM 6-game unbeaten run with 1-0 win in Ilorin NPFL: Wikki Tourists overpower FC IfeanyiUbah 4-3  Defection, bane of growth of Nigeria’s democracy – Diasporas Police recover N1.3m from suspected kidnappers in Abuja Rep. Idahosa to restore electricity supply to 70 communities in Edo Team Kwara win North-Central Cricket invitational NAF FC dethrone EFCC FC to win 2021 FCT Men’s Aiteo Cup NPFL: Rangers International humiliate Sunshine Stars 4-1 Gov. Lalong tasks clergymen on prayers, spiritual guidance for leaders June 12: Rights group hails Buhari’s courage on pronouncement Bishop urges FG to focus on agriculture to boost economy Dangote Urea Fertiliser delivers 120 trucks daily- official COVID-19: 107,283 persons receive 2nd vaccine dose in Lagos Avoid God’s judgment on Nigeria, Okoye tells leaders Osinbajo applauds ex-minister’s humanitarian initiative for orphans, others Gov. Emmanuel spends N26bn on Eket-Ibeno road Ex-Imo dep. gov. recommends dialogue to resolve grievances Video: NNPC highlights week with 40bn barrels crude oil reserve target Truth, justice, equity, will guarantee Nigeria’s unity – Okowa